A CBC investigation has revealed 4,880 suspect incidents regarding the super mailboxes between 2008 and 2013.
After the announcements of the upcoming cuts in personal, Canada Post has also released the notice of new focusing on community mailboxes. The community mailboxes, also known as super-boxes, have replaced home delivery in many Canadian communities as part of a cost-cutting program by Canada Post.There are currently more than 20,000 community mailboxes throughout B.C.
After an investigation run by CBC, the security of community mailboxes has been seriously questioned. In fact, the investigation discovered that between 2008 and 2013, Canada Post recorded 4,880 incidents involving community mailboxes, in more than 130 communities. The incidents range from vandalism and arson to mail theft. This is especially prominent in Vancouver and the Lower Mainland, as the stolen mail is used by identity thieves to go on sprees during tax return time. Many customers reported that Canada Post did not do enough to warn people of the risks involved with community mailboxes.
Surrey resident John Niezgoda recently had his super mailbox broken into and said he can’t get hold of the mail he’s supposed to have. Another Surrey woman said that thieves have targeted her family’s community mailbox for the third consecutive year, and she is demanding that Canada Post take action and find a secure way to deliver their mail. When Jeanette Bellrichard went to unlock her mailbox last weekend, the main door had been pried open and dozens of mailboxes had been emptied. The Mayor of Coquitlam, Richard Stewart, says his city has many superboxes and Canada Post has a long way to go before people will buy into the promise of privacy and security with community mailbox use. “We end up with people constantly having to go out and change their credit card numbers, change all their bank account numbers, their security systems to avoid identity theft.” Stewart said.
And the pressure is also growing on Canada Post because many sources are questioning the official numbers, deeming that there are far more incidents of community mailbox vandalism, break-ins and tampering in British Columbia than previously revealed.
The corporation still continues to insist that the super mailboxes are safe and continues to install more in new subdivisions. Canada Post Spokesman John Caines says the community mailboxes are generally safe and make delivering the mail more efficient.